Elf Watch Christmas Front Door Wreath - House Welcoming Kid Friendly Decoration - Red Green Ivory
How early should I place my order?
We recommend ordering all "Made to Order" items approximately 3-4 weeks before the date you need your order (longer during our busy holiday season) and all "Ready to Ship" items 1 week before the date you need your order. Items often arrive sooner than that, we just want you to be fully prepared. We never guarantee a delivery date 100% due to unforeseen issues that can arise during production or with the shipping/postal service.
How long does it take to get my item?
RTS Ready to Ship items (see item description) ship within 1-2 business days. Made to Order items (see item description) ship within 4-5 business days (message me before purchasing for a more precise estimate if desired). My free shipping fee will ship the item in the most economical fashion (USPS Priority and UPS Ground) with an estimated shipping time of 3 days or less. Please order accordingly.
What if my item is damaged in transit?
If your item arrives with a flaw or is damaged during transit we will of course replace it. Please send us photos of the flaw or damage via an Etsy conversation within 24 hours of receipt and we will have a new item made up and shipped out as soon as possible.
What is your return policy if I change my mind?
Given the personalized nature of our products, we do not generally accept returns due to changing one's mind.
Can you include a gift note with my order?
Absolutely! Please leave any information you want in a gift note in the order notes box during checkout. No pricing information will ever be included in your package and a gift note is free of charge.